Use Personalization Inputs when a product needs details from the customer, such as a printed name or an image.
Choose the right feature
- Manual fields: collect product-specific details.
- Magic Studio template: use a design/preview workflow.
- Variants: use these for choices such as Size or Colour.
Add a manual field
- Open the product and expand Personalization Inputs.
- Choose Add Field.
- Enter a clear Field name.
- Choose Text, Number or File.
- Review Required.
- For files, check Max MB and allowed Types.
- Save the product.
Examples
- Text: Name to print. Ask the customer to check spelling.
- Number: a numeric value needed for this product.
- File: an image needed to make the personalized product.
Check the storefront
- Open the product as a customer.
- Check the field name and required setting.
- Check file limits match what you can use.
- If using Magic Studio, check the template variables and preview separately.
If an input is missing
- Confirm the product saved.
- Check the correct product/variant and assigned template.
- Review customer files/details on the order before making the item.
Ask only for needed information
- Keep inputs relevant to the product.
- Do not request passwords, card details or unrelated sensitive information.